What to Do When No Team Members Are Available #

Sometimes the Walk-In Manager kiosk may show that no team members are currently available to take a walk-in.

Why you may see this message #

This can happen when:

• No team members have checked in for the day
• All available team members are currently serving clients
• Team members are temporarily unavailable
• The business is not accepting walk-ins at that moment

What you can do #

If the business has enabled an alternate booking option, the kiosk may show a link you can use to schedule an appointment.

If no booking option is shown, ask the business whether you should try again later or whether another option is available.

Does this mean the business is closed? #

Not necessarily. It only means Walk-In Manager does not currently have an eligible team member available to accept a new walk-in through the queue.