How to View and Add Shop Booking Appointments

Package requirement: Shop Bookings is included only with Shop Complete.

Use Appointments to review and add bookings for a selected provider.

View appointments #

1. Open Booking → Appointments.
2. Choose Team member.
3. Review the client, service, and start time shown for each appointment.

The current web list loads a limited window: roughly the previous seven days through the next 55 days. An empty list does not prove that no bookings exist outside that range.

Add an appointment #

1. Under Add appointment, enter the Service ID for the intended service.
2. Enter Client name, plus phone or email as available.
3. Enter Start time using the format requested on the form.
4. Add Private notes if needed.
5. Choose Add appointment and wait for Saved.
6. Confirm the appointment appears for the correct provider, service, and time.

The current start-time field expects an ISO date and time with the shop’s UTC offset, such as 2026-10-02T14:00:00-05:00. Use the offset that applies to the shop on the appointment date; do not copy the example offset for every booking.

If you do not know the correct Service ID or time offset, ask support before saving. If a conflict appears, refresh and choose another available time.