Doc Summary
Start at Manage your Barber Card and use the Haircut Now account that owns the card.
Your card is not ready yet #
Basic requires an eligible claimed individual listing connected to your account. An unclaimed listing does not provide Basic access. You can also start Pro without a Marketplace listing.
If you already claimed a listing, ask support to check its connection before creating another listing or account.
The wrong card appears #
Choose Sign out in the manager and sign in with the correct Haircut Now account. If the sign-in service keeps selecting the wrong account, use its account-switch option.
Signing into a different account does not transfer card ownership.
Editing is unavailable #
Basic uses Edit marketplace profile when a connected listing is available. Edit card and custom design require Pro. Confirm the badge and subscription state.
An image will not upload #
Use a JPEG, PNG, or WebP file up to 8 MB. Wait for the upload to complete, and read any error shown.
Copy or sharing fails #
Open the public card in your normal browser. If image sharing is unsupported, use Download PNG and attach it manually. You can also copy the public page address.
The card is inactive or temporarily unavailable #
Check your listing and subscription access. For a temporary error, choose Try again. If it persists, contact support with your account email, public card URL, and the exact message.
