Table of Contents
HAIRCUT NOW PRIVACY POLICY
Effective Date: February 27, 2025
1. Overview
This Privacy Policy applies to all users of the Haircut Now platform, including:
• Clients booking barber services
• Barbers using the Haircut Now mobile applications
• Businesses listed in the Haircut Now Directory
• Vendors selling products in the Haircut Now Marketplace Store
• Customers purchasing products through the Marketplace Store
This policy explains how we collect, use, share, retain, and protect your information.
By using the Haircut Now website, directory, mobile applications, or ecommerce marketplace (collectively, the “Platform”), you agree to this Privacy Policy.
2. Information We Collect
2.1 From Clients (Service Bookings)
• Name
• Email address
• Phone number
• ZIP code or address
• Appointment requests
• Deposit payment confirmation
• Device and usage data
2.2 From Marketplace Customers (Product Purchases)
• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Order history
• Products purchased
• Payment confirmation data
• Refund and dispute records
• Fraud detection signals
Haircut Now does not store full credit card numbers.
2.3 From Barbers & Vendors
• Business name
• Business address
• Contact information
• Profile photos and portfolio content
• Product listings and descriptions
• Performance metrics
• Order fulfillment data
• Payout and withdrawal records
• Tax information (if required)
Vendors are responsible for any additional information they independently collect from customers.
2.4 Automatically Collected Data
• IP address
• Browser type
• Device identifiers
• Cookies and tracking pixels
• Analytics data
• Session duration
• Referral sources
3. Public Directory Information
Directory listings may publicly display:
• Business name
• Location (city/state)
• Service area
• Photos
• Reviews
• Contact details (if provided)
By maintaining a listing, you consent to public display.
4. Payments & Financial Data
Payments may be processed through:
• Stripe
• PayPal
We do not store full credit card numbers.
Payment processors may collect:
• Card details
• Billing information
• Fraud signals
• Transaction history
Vendors may provide payout-related financial details, which are processed securely.
5. How We Use Information
We use information to:
• Facilitate barber appointments
• Process product orders
• Coordinate shipping and fulfillment
• Manage vendor disbursements
• Detect fraud and prevent abuse
• Investigate chargebacks
• Process refunds
• Enforce platform policies
• Improve user experience
• Send service-related communications
• Deliver optional marketing messages
6. Fraud Prevention & Risk Management
We may use automated systems and manual review to:
• Detect suspicious transactions
• Prevent chargebacks
• Monitor refund abuse
• Protect vendors and customers
This may include analyzing order patterns, IP data, and transaction behavior.
7. Data Sharing
We do not sell personal data.
We may share information with:
• Payment processors (Stripe, PayPal)
• Shipping carriers
• Vendors fulfilling orders
• Hosting and analytics providers
• Email and SMS providers
• Advertising platforms for retargeting
• Legal authorities when required
Information is shared only as necessary for operations.
8. SMS Communications
We may send SMS messages for:
• Appointment notifications
• Order updates
• Account alerts
• Listing notices
• Promotions (optional)
Message frequency varies.
Message & data rates may apply.
You may opt out by replying STOP.
Consent to receive SMS is not a condition of purchase.
9. Cookies & Tracking Technologies
We use cookies and tracking tools to:
• Analyze traffic
• Measure advertising performance
• Improve website functionality
• Enable retargeting campaigns
You may manage cookie settings in your browser.
10. Data Retention
We retain information:
• As long as your account is active
• As required for tax and accounting
• For fraud prevention
• For chargeback defense
• For regulatory compliance
When no longer needed, data is securely deleted or anonymized.
11. Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
• Access your data
• Correct inaccuracies
• Request deletion
• Opt out of marketing
• Request portability
• Limit certain processing
To exercise rights:
We may verify identity before fulfilling requests.
12. Data Security
We implement administrative, technical, and physical safeguards including:
• Encryption
• Access controls
• Payment tokenization
• Secure hosting
No system is completely secure. Users share information at their own risk.
13. Children’s Privacy
We do not knowingly collect personal information from children under 13.
If discovered, we will delete such data promptly.
14. Third-Party Links
We are not responsible for third-party websites linked from our Platform.
15. Changes to This Policy
We may update this policy periodically.
Updated versions will include a revised Effective Date.
Continued use constitutes acceptance.
16. Contact Information
📧 [email protected]
📍 4147 Lincoln Highway, Matteson, IL 60443
🌐 https://haircutnow.com
California Privacy Rights (CCPA / CPRA)
This section applies to residents of the State of California under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
1. Categories of Personal Information We Collect
In the preceding 12 months, Haircut Now may have collected the following categories of personal information:
• Identifiers (name, email address, phone number, IP address)
• Commercial information (order history, purchases, subscriptions)
• Internet or electronic network activity (website usage, browsing behavior)
• Geolocation data (city/state-level location)
• Professional information (barber business details, listings)
• Payment-related information (processed by third-party payment providers)
• Inferences drawn from user behavior for analytics and marketing
We do not knowingly collect sensitive personal information such as Social Security numbers, driver’s license numbers, or biometric data.
2. Categories of Personal Information Disclosed
We may disclose personal information to:
• Payment processors (Stripe, PayPal)
• Shipping providers
• Analytics providers
• Hosting and cloud service providers
• Email and SMS service providers
• Advertising platforms
• Vendors fulfilling orders
• Legal authorities where required
We do not sell personal information for monetary compensation.
3. “Selling” and “Sharing” of Personal Information
Under California law, “selling” and “sharing” may include certain disclosures for advertising or cross-context behavioral advertising purposes.
Haircut Now may share limited data with advertising and analytics providers to improve marketing effectiveness.
You have the right to opt out of:
• The sale of personal information
• The sharing of personal information for cross-context behavioral advertising
4. Your California Privacy Rights
California residents have the right to:
• Know what personal information we collect
• Request access to specific pieces of personal information
• Request deletion of personal information (subject to legal exceptions)
• Request correction of inaccurate information
• Opt out of sale or sharing of personal information
• Limit the use of sensitive personal information (if applicable)
• Not be discriminated against for exercising privacy rights
5. How to Submit a Request
To exercise your California privacy rights, you may:
Email: [email protected]
Subject line: “California Privacy Request” or “Do Not Sell or Share My Personal Information”
Include:
• Full name
• Email associated with your account
• Whether you are a Client, Vendor, or Listing Owner
• The type of request you are making
We may request additional information to verify your identity.
We will respond within the timeframe required by law.
6. Authorized Agents
You may designate an authorized agent to submit requests on your behalf.
We will require:
• Written authorization
• Identity verification of the consumer
7. Non-Discrimination
Haircut Now will not discriminate against you for exercising your California privacy rights.
This means we will not:
• Deny services
• Charge different prices
• Provide a different level of service
Because you exercised your privacy rights.
