Frequently Asked questions
Welcome to the FAQ page for Haircut Now, we specialize in facilitating same-day barber appointments, offering a rapid and efficient booking experience. Once you submit your location, budget, and preferred time via our platform, youโll receive responses from available barbers within 60 seconds. This quick turnaround ensures that you can secure an appointment almost immediately, making it convenient for those who need a professional haircut without the wait. Whether youโre preparing for a last-minute event or just in need of a quick trim, Haircut Now connects you with top-rated local barbers right when you need them.
Client Related Questions
Is there a charge to use this service?
There is no charge for clients to use Haircut Now. You can download the app, put up a haircut request, and receive responses from barbers without any cost. Once you choose a barber we will require a $10 deposit to secure your appointment but the deposit is deducted from the total cost of your service. Barbers also do not incur any upfront fees to join the platform. The only payment involved is the cost of the haircut or service you agree upon with the barber. This ensures a seamless and cost-effective experience for both clients and barbers.
Can I pay Haircut Now for my complete services?
No, Haircut Now does not process payments for haircut services directly through the platform. Payment arrangements are made directly between the client and the barber. Once you pay your $10 deposit and you and the barber agree on the service and price, you can complete the payment using the method preferred by the barber, such as cash, card, or other payment apps. This approach ensures flexibility and convenience for both parties.
What is your cancellation policy?
Clients can cancel their appointment up to 30 minutes before the scheduled time by using our in-app chat feature to notify the barber. To request a refund for your $10 deposit, please also email us at support@haircutnow.com
How do I contact my barber if I have questions?
You can contact your barber by downloading our app and using our in-app chat feature.ย
How far out can I schedule an appointment?
Haircut Now is a same-day appointment service so all appointments must be scheduled for the same-day of the request.ย
Is my $10 deposit deducted from the final cost of the service?
Yes, when you arrive at the barbershop all you’re expected to pay is the balance.ย
What forms of payment does the barber accept?
Haircut Now does not control the payment methods accepted by our preferred barbers. Please use the in-app chat feature to ask your barber which forms of payment are acceptable for the balance.
Is a $10 deposit require for each person when I book multiple people at once?
No, the $10 deposit is for each session booked not for each person.ย
Where are you located?
Haircut Now does not have a physical location for clients to visit.
Our service is available to clients and barbers across various locations.
Our platform connects clients seeking immediate haircuts with local barbers offering walk-in appointments, providing a convenient solution no matter where you are.
How much is a haircut?
The cost of a haircut through Haircut Now varies depending on the barber and the specific services you choose.
Our platform allows you to set a budget when making a request, and barbers with immediate availability will respond with their offers.
You can then compare prices, view the barbers’ portfolios and ratings, and choose the best option for you. This way, you get the flexibility to find a haircut that fits your budget and preferences.
Do you offer haircuts for females?
Yes, Haircut Now offers haircuts for females as well as males. Our platform connects clients with barbers who specialize in a wide range of services, including women’s haircuts, styling, and more.
When you put up a haircut request, you can specify the type of service you need, and barbers with the relevant expertise will respond. This ensures you get the best possible service tailored to your needs.
Do you offer haircuts for kids?
Yes, Haircut Now offers haircuts for kids. Our platform connects you with barbers who specialize in children’s haircuts, ensuring a comfortable and enjoyable experience for your little ones.
When you make a request, you can specify that it’s for a child’s haircut, and barbers who provide this service will respond. You can then review their profiles, ratings, and portfolios to choose the best barber for your child’s needs.
How come I didn't receive any barber replies after putting up a request?
If you didn’t receive any replies from barbers after putting up a request, there could be a few reasons for this:
Barber Availability: There may not have been any barbers available in your area at the time of your request. Try adjusting the time of your request to increase the chances of getting a response.
Technical Issues: Occasionally, technical issues may cause delays or prevent requests from being seen by barbers. If you suspect this might be the case, try resubmitting your request or contacting our support team for assistance.
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Barber Related Questions
How much does it cost to sign up as a barber?
Signing up as a barber on Haircut Now is free. We do not charge any upfront fees for barbers to join our platform.
You can create a profile, showcase your portfolio, and start receiving requests from clients without any cost. Our aim is to help barbers connect with more clients and grow their business seamlessly.
How can I sign my barbershop up?
Haircut Now was created to help individual barbers operating under the booth rent model build their clientele. Therefore, we do not offer a feature for barbershops to sign up.
However, each barber in your shop can sign up individually.
I'm a barber. How can I add my services?
Haircut Now doesn’t provide the capability for barbers to add specific services directly. Instead, our platform allows clients to specify the type of haircut they need, such as for an adult, senior, or child, and set their desired budget.
We then send these requests to all barbers within a 15-mile radius of the client’s location. As a barber, you have the option to accept, ignore, or counter the client’s offer with a different amount for the service.
This system ensures that clients receive timely responses and barbers have the flexibility to manage their engagements efficiently.
How does Haircut Now work for barbers?
Barbers can sign up on the Haircut Now app, upload their previous haircut photos, and receive requests from clients in real-time.
Barbers can choose to accept or decline requests based on their schedule and preferences.
Is there a fee for barbers to join Haircut Now?
Currently, there is no fee for barbers to join Haircut Now. You can sign up and start receiving client requests without any initial cost.
How do I sign up for Haircut Now?
You can sign up by downloading the Haircut Now app from the iOS or Android app store and following the registration process.
You’ll need to provide some basic information, including your barbershop address.
Is Haircut Now available for mobile barbers or barbers who cut at home?
No, to use Haircut Now you must be working at a barbershop or suite in a commercial building.ย
Can I use Haircut Now alongside my existing booking system?
Yes, Haircut Now is designed to complement your existing booking system. It helps you fill in the gaps in your schedule by attracting clients who need immediate services.
How do I receive payments from clients?
Haircut Now collects the first $10 to secure the appointment and the balance is paid directly to you when your new client arrives at the shop.
Haircut Now retains the $10 deposit as our referral fee.ย
What happens if I need to cancel a booked appointment?
If you need to cancel a booked appointment, you can do so by notifying the clientย through the in-app chat feature and informing them to contact us at support@haircutnow.com to request a refund for their deposit.
However, frequent cancellations can affect your ratings and the ability to use our platform.
Can I set my own prices for haircuts?
Yes, once you receive a request you will have the option to accept or counter for a higher amount.ย
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